Last updated March 25, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our Refund Policy.
You can request a refund for nearly any unused purchase. Upon request via support@burkmen.com, Burkmen LLC will issue a refund for any reason, if the request is made within 60 days of purchase and the product has not been used. Further details are available below; however, refund requests submitted outside of the outlined parameters will still be duly considered.
Returns
Returns must be postmarked within sixty (60) days of the purchase date and must be in new, unused condition, with all original tags and labels attached. Items that cannot be returned include those damaged after use. Additionally, a 25% restocking fee will be applied to all returns exceeding $50.
Return Process
To return an item, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Burkmen LLC
Attn: Returns
5830 East 2nd Street
Casper, WY 82001
United States
Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, a set price will be deducted from your return to cover shipping charges.
Refund Process
We will start processing your refund from the day of the complaint. Upon receipt and inspection of your returned item, we will issue a full refund within a week of approval.
You will receive the refund through the same payment method you used to make the purchase. Please note that refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
If, for any reason, Burkmen LLC is unable to issue a refund via your initial payment method, we will provide the value in equivalent credit or provide an alternate method of refund. Please note that some payment methods available in your jurisdiction may not support refunding a purchase back to the original payment method.
No Disparagement
You agree not to disparage us in any manner. For the avoidance of doubt, disparagement shall mean disparaging or otherwise making any false or negative statements about Burkmen LLC’s products, services, members, managers, or employees.
Release of Liability
You, on behalf of yourself, and your respective heirs, estates, administrators, successors and assigns hereby unconditionally release and forever discharge Burkmen LLC and its agents, employees, representatives, managers, members, predecessors, successors, parents, subsidiaries, assigns, and affiliates, and from any and all claims, causes of action, demands, obligations, liabilities, damages, attorneys’ fees, costs, and expenses of any type and nature whatsoever, whether in law or in equity whether known or unknown, either existing or that may exist from the beginning of time to the date of this release.
No Admission of Liability
You understand and acknowledge that acceptance of any refund request by you shall be not deemed or construed as an admission of liability by Burkmen LLC with respect to any dispute or any other matter. This Refund Policy shall not be used or construed in connection with any other suit or other proceedings as an admission or concession of liability.
Questions
For any questions regarding our Refund Policy, please contact us at 17544657532 or via email at support@burkmen.com.
Revision Date
This Refund Policy was last updated on 25 March 2024 (“Revision Date”). If you were a user before the Revision Date, it replaces the existing Refund Policy.